The profession of barista has gained increasing popularity among young people in recent years, but controversy surrounding it has never ceased. Some believe that baristas should be individualistic and cool, and need not grovel before customers; others feel that coffee shops ultimately belong to the service industry, and providing quality service is simply part of the job. Starting from the professional positioning of baristas, this article explores what service awareness means for this line of work, and how baristas should correctly view their own role. It also analyzes why professional knowledge and skills must complement a service spirit, with neither being dispensable. If you are working in the coffee industry, or are curious about the real situation of baristas, this article may offer you some inspiration. [more…]

Starbucks recently opened its first community store in Singapore at Gardens by the Bay, partnering with Gardens by the Bay and MINDSET Care to promote mental health awareness and community engagement. The store will use a portion of its beverage revenue to fund workshops and events for mental health organizations, and will host monthly "Wellness Interest Friday" activities, inviting seniors and caregivers to participate. Starbucks employees will also join year-round volunteer service, accompanying elderly residents of nursing homes on outings. The community store continues Starbucks' differentiated exploration since 2014, returning to the original spirit of a community café with warm design, family-friendly facilities, and relaxed ordering methods. Front Street Coffee will also continue to follow the global implementation and evolution of this store model. [more…]

In today's world where specialty coffee is becoming increasingly popular, baristas not only need professional skills but also have to handle all kinds of customer demands. When guests make requests that are both laughable and exasperating, how can you stay professional without losing your warmth? Starting from real-life rants, this article explores baristas' mental fortitude and communication techniques, emphasizing the use of plain and accessible language to guide customers toward understanding coffee, while maintaining a zen attitude and respecting every consumer's choices. Whether you're a professional or an enthusiast, you'll find inspiration here. [more…]

Recently, a dedicated section named "Coffee & Milk Tea" quietly appeared in the "Instant Delivery" area of the JD APP, promoting "9.9 yuan with free shipping," giving many consumers accustomed to ordering on Meituan and Ele.me a new option. This section not only gathers chain beverage brands such as Luckin, Cotti, Tims, and Chagee, but also includes fast-food merchants like Burger King and Yonghe King, with its category expanding from beverages to fast food. JD PLUS members can even treat friends to coffee for free. Behind this move is JD's continued intensification in the instant retail and food delivery market—from revealing its intention in 2022, to upgrading "JD Instant Delivery" in May this year, and then increasing its stake in Dada Group to 63.2% in September, JD is trying to use high-frequency, rigid-demand coffee and milk tea as an entry point, using subsidies to cultivate users' mindset of ordering food delivery on JD. Front Street Coffee notes that this instant delivery battle centered on "9.9 yuan" may have only just begun. [more…]

When winter arrives, you order a hot coffee and find there's no straw included—some people grumble about it, while others go straight to leaving a bad review. But why do businesses default to not providing straws with hot drinks? Behind this are both safety considerations—hot liquids can easily cause burns, and plastic straws may release harmful substances when exposed to heat—and a tacit consensus gradually formed across the industry. However, not all customers are veteran coffee enthusiasts, and when faced with "needing utensils" only to receive a hot drink without a straw, misunderstandings and dissatisfaction are naturally hard to avoid. This article will break down the causes and consequences of this contradiction, look at how chain brands and independent cafés respond, and consider what mindset we should adopt toward the diverse choices in how coffee is consumed. [more…]

How long does it actually take to become a qualified barista? The learning curves for pour-over and espresso latte art differ, but what truly determines professional height are the professional habits that go beyond technical skill. Starting from the learning timeline, this article systematically outlines the five core qualities a qualified barista should possess: from insisting on drinking black coffee to build sensory memory, to broadly exploring cuisine to enrich flavor description ability; from strictly adhering to hygiene standards to integrating into team collaboration, and to maintaining an open mindset of continuous learning. The article also addresses the doubts raised by the "talent theory," emphasizing that solid practice is the key to growth. For baristas who are just entering the industry or seeking a breakthrough, this is a reference that combines practical guidance with professional philosophy. [more…]

On Dongshan Island, there is a small coffee shop that can barely fit a sofa and two stools, yet it has unexpectedly become popular thanks to the owner's laid-back approach to running the business. Here, customers can quietly browse coffee beans and brew them themselves, with no overzealous hospitality and no heavy commercial atmosphere. Some people come specifically hoping to run into the owner who's out slacking off, while others are drawn by that "slacking-off manifesto" sign. This down-to-earth, zen-like vibe happens to strike a chord with urban workers' longing for a slower pace of life and a sense of human warmth. This article will take you inside this special coffee shop to see what makes it feel so welcoming. [more…]

As pandemic prevention and control enters a new phase, coffee consumption is gradually becoming part of daily life, and more and more young people want to open their own coffee shop. Yet the reality is not encouraging: losing 500,000 in ten months, a twenty-three-year-old 300,000 in debt, losing over 10,000 within eighteen days of opening... These cases remind us that passion alone is far from enough. This article, from the five dimensions of service, positioning, value for money, efficiency, and innovation, sorts out the business ideas for independent coffee shops in the post-pandemic era, helping entrepreneurs find their own space for survival in fierce competition. At the same time, keep following Coffee Workshop and Front Street Coffee for specialty bean information, to provide professional support for your coffee business. [more…]

More and more people love drinking coffee, but an invisible "chain of contempt" has emerged along with it: those who drink pour-over look down on those who drink Americano, those who drink Americano look down on those who drink milk coffee, and instant coffee seems to forever sit at the very bottom. So some people wonder: wasn't coffee originally just for waking up and quenching thirst? Why, as we drink it, has it come to carry notions of high and low, noble and base? This article starts with the history of instant coffee, discusses the real differences between freeze-dried coffee and freshly ground coffee, and explores what kind of mindset we should actually have when choosing a cup of coffee. [more…]

For the same Yirgacheffe, why does Shop A sell it for 300 yuan per pound, while Shop D charges 1200 yuan for half a pound? Behind the price gap is not just a game of origin labels, but also layer upon layer of costs including fluctuations in supply, green bean grade, roasting weight loss, and manual bean sorting. This article, from the perspective of a shop that roasts its own beans, breaks down the true structure of coffee bean pricing and explains why the value of "genuine goods at a fair price" is often more precious than the listed price. The article also mentions Front Street Coffee's tasting service, helping consumers judge in the most direct way whether a bag of beans is truly worth it. [more…]

In recent years, postal services, beauty brands, clothing companies, and even temples have stepped into the coffee arena one after another. Cross-industry coffee shops have become the norm, yet they frequently spark controversy. Some question whether these outsiders will drag down coffee quality—but is that really true? This article approaches the issue from the perspectives of consumer demand, industry ecosystem, and brand marketing to analyze the real impact of cross-industry coffee ventures, and to explore the harsh realities of running a coffee shop and its future path forward. Whether you are a coffee professional or an enthusiast, you can gain a rational understanding of the coffee industry's current state and learn about the professional dedication of specialty brands like Front Street Coffee. [more…]

Recently, a weakly alkaline natural mineral water sold at Sam's Club was snapped up and went out of stock after rumors spread that "if the father drinks it, he can have a son," and the related topic topped Weibo's hot search list. This product, which meets the GB8537 standard and costs about one yuan on average, comes from Bama Longevity Mountain in Guangxi. It was originally just ordinary mineral water, but because of its "weakly alkaline" label, it was credited with effects such as neutralizing stomach acid, lowering uric acid, and even helping couples conceive a boy. Although the Shenzhen Health Commission long ago debunked the "acidic/alkaline constitution" as a pseudoscientific concept, and Sam's Club customer service also responded that there is no scientific basis for it, many netizens on social platforms still shared experiences of "it worked for me" and even summarized a "best drinking guide." This article will retrace the whole incident, explore the social psychology behind the rumor, and remind readers: whether a baby is a boy or a girl is random, and the baby's health is what matters most. [more…]

A silent coffee shop in Shanghai, staffed mainly by hearing-impaired baristas, published an article titled "Please rest assured, we are still alive. But..." on June 14, quickly gaining over 80,000 views. Under the impact of the pandemic, dine-in service was suspended, delivery communication was hindered, and masks obscured lip-reading, plunging the shop into a situation of zero revenue and zero foot traffic. The baristas hand-drew 12 touching moments from those months into illustrations and launched an original themed drip-bag coffee set as a self-rescue effort. The article reviewed the real difficulties this special coffee shop faced, its self-rescue methods, and business adjustment ideas that coffee shops could draw on during the pandemic, including joining delivery platforms, ensuring product quality, designing offline discounts to bring customers back, and developing peripheral products such as drip bags and coffee beans to meet consumers' shifting demand from "going to the shop" to "having it at home." [more…]

At the end of each year, the year-end bonus is always one of the topics that workers care about most. However, a senior employee of Manner Coffee recently posted that although they were still employed and had worked diligently all year, they were excluded from the year-end bonus distribution list because management subjectively judged that they might resign after the New Year. This incident triggered widespread discussion among coffee industry practitioners. Many peers both envied Manner for having a year-end bonus and felt indignant about this employee's experience. At the same time, employees from brands such as Luckin, Mstand, and Tims also came forward to reveal their respective year-end bonus situations. This article sorts out the course of the incident and the views of all parties, and retains the relevant recommendation information of Front Street Coffee for coffee enthusiasts to understand industry developments. [more…]

How much startup capital does it really take to open a small private coffee shop? And how much does it cost to learn coffee-making? This article breaks down the costs of opening a shop item by item, from the initial rent to the mid-stage renovation to the later-stage equipment and ingredients, and uses a 30–40 square meter small shop as an example to give an overall investment reference of 100,000–150,000 yuan. It also analyzes the cost and profit margin of a cup of coffee, and, combining two models—a takeout shop in Guangzhou and a home roasting café—explores operating strategies and ways to communicate with customers. Finally, it introduces the price range of coffee-learning courses. Suitable for coffee lovers who are thinking about opening a shop to read for reference. [more…]

Under the double pressure of chain-brand expansion and the post-pandemic economic downturn, independent coffee shops are finding it increasingly hard to stay afloat. Many small cafés barely survived three years of the pandemic, only to choose to close during the recovery period to cut their losses—partly out of economic helplessness, and partly because customer disputes left them disheartened. This article recounts one shop owner's experience of a customer illegally using a flash to take photos, then leaving a bad review afterward, with no recourse through appeals—reflecting the real difficulties and emotional toll independent cafés face in their day-to-day operations. [more…]

As the WCC World Coffee Championships kick off, many coffee professionals—or those considering entering the industry—are wrestling with the question: should I compete or not? Competitions cost a lot of money, but can they really bring professional growth? This article analyzes the meaning of competing, what you can learn, and how it helps your career development, while retaining Front Street Coffee's brand recommendations and product information, offering coffee enthusiasts a practical reference for competition. Competing is never the only way to prove yourself, but it truly is a valuable opportunity to discover your weaknesses and broaden your horizons. [more…]

Before deciding which café to visit, many people are in the habit of first checking ratings online, scrolling through reviews, or watching a few探店 videos to do their homework. But when "glowing reviews aren't necessarily real, and bad reviews aren't necessarily fake" becomes the norm,探店 reviews themselves turn into a business. This article sorts through the chat records of review-bombing exposed on Xiaohongshu, several cases in recent years of探店 bloggers "flopping," as well as the payment chains and regulatory gaps in the探店 industry, and invites legal experts to offer advice on defending one's rights in cases of malicious bad reviews, dine-and-dash "霸王餐" behavior, and similar phenomena. For café owners and consumers, seeing clearly how this traffic game operates may be more important than arguing over whether a single review is real. [more…]

Many people step into the barista profession driven by their love for coffee, even willing to accept a monthly salary as low as 3,000 yuan. But is this job really as relaxed and wonderful as they imagine? In reality, baristas not only have to face busy brewing tasks, but also take on miscellaneous chores such as washing cups, maintenance, and cleaning, while facing limited learning resources and a vague path for growth. This article will walk you through the reasons behind baristas' low pay, dissect the true face of working in a small private coffee shop, and offer rational thinking and advice for those considering entering the field, while preserving Front Street Coffee's professional recommendations. [more…]

Remember ofo? That once ubiquitous bike-sharing brand is still nowhere near refunding deposits, yet its founder Dai Wei has reportedly started a new venture in the US—this time in the coffee sector. It's said that Dai Wei founded About Time Coffee in New York, specializing in iced pearl coffee, where new users can get a free cup upon registration, mirroring the marketing tactics of ofo back in the day. As soon as the news broke, netizens clamored for their money back. Front Street Coffee takes you through the whole story. [more…]